Bumping this -- it would be extremely useful to have branching in sequences. Here is a KB on it. Hub's power and learn everything you need to know about the most sought-after business skills within the award-winning HubSpot Academy. e. We recently implemented 6sense but we cannot get activity from Sequences to display in 6sense e. We use the Ideas forum to collect feature requests and ideas on how we can improve the product for our customers. When I click into the report to have a look at the 79 mails, it does not show a single one from the sequence. Best practices with sequences are highly dependent on A) your job role, B) the action (s) you wish for the recipient to take, and C) the type of people you are. We run campaigns in collaboration with our SDR team where we target the same data from inbound/outbound. However, they mentioned that it would be great if they had the option to send InMails via Sequences directly through HS. When the second email was sent, the customer did book a meeting using the link in the email, but it didn't count toward the meeting rate for the sequence because the sequence had technically ended. Enrolling sequence twice. It would be great if sequences could be set to only enroll emails once for any given subject line so that people do not receive any email twice. Services like Mimecast can send bounce notifications as separate emails, however, HubSpot won't be able to relate those separate notifications with bounced sequence. However, tasks to call our prospects are assigned to sales reps over the week. You don't need to waste time training your team on new sales software. It would be nice to make sequences available as a campaign asset - so we can get a more holistic view of the performance of specific campaigns across both inbound and outbound activity. Allow more sophisticated filtering criteria in Lists and Workflows, based entirely on Sequences data and. We use cookies to make HubSpot's community a better place. HubSpot Sequences offers an alternative to Workflows that use HubSpot Lists. Hi , There are properties for sequences which you can leverage here, specifically: Now in sequence is equal to False Last sequence enrolled date is unknown / Last sequence enrolled date is more than X days ago In combination with a filter for Contact owner is any of [you], you can find those cont. HubSpot Tutorial Summaries. Sincerely, thank you. The ability to configure automatic enrollment and unenrollment for a sequence based on preset criteria. The email reply will also be logged on the CRM record. 6%, compared to. That way he could simply supress his default signature and. Moments ago, I spent almost an hour on the chat and a phone call with support reps. Certain emails within the sequence may perform better with variable. Sequences - Custom Unenrollment Actions. Jul 13, 2020 9:54 AM. What Are HubSpot Sequences? HubSpot Sequences are an automated tool that sends email templates to HubSpot contacts directly from your internal team members. Our old CRM (Lasso) used to allow us to do this on mobile, but they did not have the app. Explore all that HubSpot Academy has to offer from lessons and courses to a bootcamps and learning paths to learn everything you need to know about the most sought-after business skills. In the top left, click the Manage tab. You can also access a knowledge base and various HubSpot Academy courses. This article explains the contact property types, you'll see rich text at the bottom. . Hi guys, Wanted to ask a specific question about sequences. Rather than using the sequence step of sending an email we've decided setting a task to send an email if a voicemail was left was a better step. Additionally, under Menu > Reports > Reports > Create report > Custom report builder, you can create custom reports using the. This will be email id that will used in sending the emails. To learn more,. The meeting rate shown on sequences seems to always be 0 unless they go through a meeting link I'm in the beta and even that's not working as promised. Turning your leads into customers is no easy feat. Hi @karstenkoehler, yesterday we sent out a sequence to 190 contacts. GetResponse: Great for webinars. Please mark it as Solution Accepted & Upvote to. Workflows and Sequences Record customization Object user management Dashboards and Reports . Sequences ; Workflows; Using automation eliminates many tedious and manual processes. . I tend to copy and paste chunks of text to personalise my sequence emails as I go through them. Email 3 will also be split with 50 contacts receiving A and 50 receiving B. HubSpot Academy Aug 19, 2022 Introduction. Right now Hubspot Sales Premium is a total free-for-all. Have the contacts been enrolled into the sequence by yourself? Also, please note that o nce the contact's enrollment resumes, the sequence will start again. One of the biggest differences between these two automation tools is the type of emails that are sent through them. Then add valuable content. It has 36 upvotes and is 18 months old. ; Academy Certification Courses A collection of lessons and practical exercises leading to an industry-recognized certification in HubSpot’s tools or strategy. All Products and Features;This would be such a useful addition. For sequences, the 2 most important things are personalization and value. Click Connect personal email. In it, it is stated that "when you pause a sequence, only emails and tasks scheduled for the contacts that you enrolled will be paused. Hi there, It would be great to have a filter that can show the number of automated step a contact is at when enrolled in a sequence. Courses Role and topic based self paced learning content. We need to be able to put them in a sequence for each one. In this HubSpot tutorial, we will walk you through how-to create sequences in HubSpot. Hi everyone, When someone signs up for our trial, we try to call asap. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. As a sales manager, one of the most helpful things you can do for your team is make sure these tools are set up and ready to go. I'll give an example: You're working on a lead via a sequence. We use cookies to make HubSpot's community a better place. In the left panel, click the Email icon email. This A/B testing example shows how hero image changes can impact user behavior and conversions. Create an email workflow that will enroll the lead in the call task sequence and then immediately start sending marketing emails from the sales manager. It helps to keep them updated with the latest digital trends in digital marketing, sales, and many more. Fix Meeting Rate Calculation for Sequences. You can see this in the Sequence area of hubspot but not in reporting. In combination with a filter for Contact owner is any of [you], you can find those contacts which have never been enrolled in a sequence or where this has been a. - HubSpot Sippets can use personalization tokens. It seems like an easy step to add. Lesson Description: In this lesson, you’ll learn the pre-import steps for organizing your data and preparing it to be imported. This change gives reps more flexibility with their sequence enrollments,. Navigate to Menu > Reports > Reports > Create report and use the search bar in the top left corner to search for 'Sequence enrollment totals and engagement rates'. Earning the attention of today’s empowered buyer; Orchestrating Your Outreach with Sequences and Tasks; HubSpot Knowledge Base: Sequences; HubSpot Community. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. Lead Scoring. Upcoming events. It lets you use Sequences more like how you do with workflows. You must be a registered user to add a comment. To enroll from the sequence tool: In your HubSpot account, navigate to Automation > Sequences. . Also, the sequences function would be more helpful if you could bulk update the placeholder text for all of your users. All of these improvements also come with a new send limit for sequences. Sequences. Turn on suggestions. Randomization is per step in the sequence. it would be ideal if we have the option of sending an instant test email to ourselves from any individual sequence steps so we can see exactly what email recipients will receive when we send them emails as part of a sequence - as you can do within Salesloft and Outreach. Under filter, use "contact property" and then "unsubscribed from all email is equal to True". Sequences. Using automation eliminates many tedious and manual processes. HubSpot has tools you can use to simplify the process. Workflows. It works almost exactly the same way as testing a landing page. ) Just make sure to refresh the page before enrolling the next bulk, giving HubSpot time to update the lists accordingly. ; Academy Certification Courses A collection of lessons and practical exercises leading to an industry-recognized certification in HubSpot’s tools or strategy. You are able to enroll a mutilple people to a sequence - but once you get to the enrollment process, you still have to enroll each one by one. Sequences are designed to nurture leads into taking action, such as booking a meeting or replying to an. It would be a great idea to allow for multiple Sequence enrollments for portals with Business units - as multiple Business units can be looking to prospect to a single contact. HubSpot Product Team. Accelerate your outreach with sequences. Hi, Just wanted to know if there is a posibility to export data from Hubspot Sequences (I'm looking for API or something like that)There it can be accomplished with a contact-based workflow. ; Classroom Training Schedule in-person training for a hands-on and personalized. Sequences don't have to have fixed start dates like campaigns. 2. . It helps to keep them updated with the latest digital trends in digital marketing, sales, and many more. If you edit the steps in an active sequence, the changes will only apply to newly enrolled contacts. When creating prospecting sequences for our sales reps, we like to mix in automated emails with call/voicemail follow ups. Learn how to identify prospects, personalize outreach, and create effective sales presentations with HubSpot Academy's Inbound Sales. In the top left, click the Manage tab. I have setup a sequence, the 1st is the email with all the details, th. I wanted to enroll users into that sequence based on a different query, but realized that it would re-enroll users who had matched the previous filters too - which I don't want. Reconnecting sequences after Gmail got disconnected. We are sending some sequences at my company and we have seen that sequences are not tracking as they should. Sometimes, there are sequences with more than 300-500 contacts and. If some of these aren’t showing up for you, you may need to check with your HubSpot administrator to make sure you have the. ; As you can see, a Sales Hub. Honestly, I hardly use the Hubspot app because this feature isn't there. In this case, it would be great if we could set "clicked. 15:08 – Helpful HubSpot Settings. 2) When sending an email to a contact, selecting an option to "follow-up" with a sequence. On the left in the actions panel, under External communication select either Enroll in a sequence or Unenroll from sequence. Using sequences to automatically email a large number of cold leads would enable you to cause this damage at an accelerated rate. Would be useful to just manually associate a meeting with a sequence to get that #I'm still seeing the the bounces metrics (Menu > Automation > Sequences), see these test data: If you're missing these metrics in the new dashboard, I'd recommend submitting a post to the HubSpot Ideas section of the community. In the sidebar editor, click the Video module and drag it into your email. Sales professionals could better use their limited time focussing on inbound sales tactics, such as social selling, just for one example. Our business development team use sequences a lot, but the directors can't see that activity. A few things to think about: Deliverability. Here are a few ideas that will improve this functionality: 1. Enrolling a contact into a sequence API. The portal where the permission sets would normally appear just says "Super. Sequences. The second workflow will not wait and sequence enrollment will fail. Click the sequence name. Sales Hub is full of tools that are designed to help sales reps move faster. Sequences. Customize the content, then click Send. We use cookies to make HubSpot's community a better place. finn. The portal where the permission sets would normally appear just says. I'd love to have the option to remove my email signature from the first email to a contact in a sequence and then have it included for the remaining emails. Sequences should have global rules or sequence-specific rules: Don't send on weekends, send between x-y time, etc. Thanks for the info. What dashboard/report are you looking at currently? You should be able to either: Head to Automation > Sequences > Click on the specific sequence to review the overall sequence and individual email performance (these cannot be added to a dashboard in HubSpot, but you can add a text. HubSpot Updates. getting us meetings and deals. . If I set a sequence with 3. Click the sequence name. You want to make sure your DNS records are properly set up (SPF, DKIM, DMARC). Sep 7, 2020 10:08 AM Follow Using Sequences For Sales Outreach (AKA, Making It Outbound Friendly) I've worked very closely with Sales teams for the past 4 years, and. This How to Use HubSpot with Tim will walk you through bulk enrolling prospects into sequences. The sequences sender score measures the quality and effectiveness of your sequences emails. ) The Workflow is triggered for Contacts when they enroll in the Sequence. When you create the contact property, choose "rich text". Thank you, I ended up creating a dashboard with the custom report feature. See what's happening at HubSpot on our awesome blog. (Theoretically, you could skip the creation of the active list and filter for the Last sequence enrolled in the contact index page filters directly. Our sales team has been using the new Sales Navigator tool within HS for a few days now. Solved: Are emails for sequences saved somewhere so they can be managed outside of entering a sequence and editing the template? I'm drafting up a. Good use-cases tend to be event-based. Simply filter the activity by "Sequences activity": If you want to find all contacts who have ever been enrolled in a particular sequence, you can use a contact list and filter for "Last sequence enrolled has ever been equal to": You need to input the sequence ID here which is a bit unintuitive. To learn more,. You can also customize the delay between sequence steps so emails and. Courses Role and topic based self paced learning content. 1) After receiving an email, clicking "reply" and using a sequence to respond back instead of a one-off email. It would be nice to be able to assign tasks to teammates or groups directly from sequences. Hi, we get a lot of overseas enquiries, the process to enrol an overseas student is quite complex & labour intensive. A reply to an email that is sent as part of a Sequence will automatically unenroll that contact from the Sequence. These HubSpot sequences are designed to guide contacts along a specific journey, delivering relevant content and nurturing relationships to drive desired outcomes. This could be for A/B testing email sequences (a feature which, until added, means that HubSpot simply can't compete with pure emailing softwares like Outreach. Jul 15, 2023 3:20 PM. In order to view which contacts have clicked on a link in the emails, this can be done by viewing t. Being able to see what specific sequence a contact has gone through allows for tracking and determine which contacts need to be in a sequence. Best practices with sequences are highly dependent on A) your job role,. Enroll in HubSpot Academy Kyle Jepson Published: September 16, 2020 For as long as Sequences has been around, it’s primarily been an email automation tool. Would love this feature! I build a sequence calendar manually for our sales reps each time, and it takes a long time! jeremypatay. One thing to note here is that HubSpot can only detect bounces if the bounceback message is a direct reply to the email that bounced. Skills Enhancement And Show Off. It would be helpful to pause an entire sequence as opposed to needing to pausing individual contacts page by page. The send limit set by Sequences protects you from hitting your inbox's send limits, but if you want to avoid hitting the limit set by sequences, here are a few tips: Personalize at least the first email of every sequence. Marketing emails are more likely to go into promotional inboxes or spam vs. We want sales people to be able to send a quote, then enrol the person in the sequence immediately, wait X time and if there has been no. We use cookies to make HubSpot's community a better place. However an email is required to enroll a contact in a sequence. If someone books a meeting through the meetings link in a sequenced email, it counts towards the meeting rate for that sequence. Last sequence enrolled date: the date the contact was enrolled into a sequence. 2. Provide Professional tier customers with the ability to automatically trigger a sequence to enroll or unenroll based on different contact criteria or engagement. Put together a plan for what you'll change and how, so you can get the most out of your new skills. It seems strange that we can sync so many things to Salesforce except sequence activities. Is it po. This is because the ability to enroll mass lists of contacts already exists as part of HubSpot's Marketing Hub. When paused, sequences retain the time delay before the next step. To enroll from the sequence tool: In your HubSpot account, navigate to Automation > Sequences. Opting them out from the one-to-one email subscription type would indeed be the safest option. Whenever you want to enroll a new batch of contacts to receive this collection of templates, you can do so. When you're building a sequence, best practice is to connect it to the why behind your follow-ups. This feature would be really useful as it makes it look more relaxed and informal without a signature in the first email. September 26, 2019 05:52 AM. We use cookies to make HubSpot's community a better place. HubSpot Product Team. Your best bet here is within the HubSpot portal. Professional Growth. The ability to partner with our Community members for Ideas and feedback is one of my favorite parts of working in the Community. Despite clearing the formatting each time I'm still getting a few lines that slip through the nest and look out of place. Absolutely. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. The first email is a response to their enquiry. We are finding the sequence email tool helpful for quote follow up activity. In this lesson, you'll learn the fundamentals of lead nurturing and how to. In the top right of the sequence page, click Enroll contacts. Ahh thanks for the clarification. That’s why INBOUND 2020 introduces the massively improved Sales Hub Enterprise, featuring an enterprise-grade CRM, AI-powered sales acceleration, Connected Configure-Price-Quote Tools, and Streamlined Sales Reporting. Thank you for your post @ConnorMcM . 2. Integrations: HubSpot Marketing Hub integrates with over 500 third-party. They allow you to educate and inform prospects, build trust and credibility, promote products or services, and ultimately. I live in sequences! They have made my joblife 1000% easier and more consistent. I don't think a bounced Contact should be included, since this is not a positive response. Sequences was designed for automated 1:1 email interaction. It seems like the open rate is working, but the reply rate is not. The idea would be to add a placeholder field like you would a personalization token and when actually using that email later on, you could just use the tab key to fill in each of the fields. In the meantime, here's a WORKAROUND: I set up a Sequence (For example, that includes an email on day 1, and another email on day 5) I set up a Contact Workflow to use Text Request to send SMS. The sender score is calculated using the reply rate and bounce rate of the emails in the sequence. Best practices with sequences are highly dependent on A) your job role, B) the action (s) you wish for the recipient to take, and C) the type of people you are. . Follow these tips and you'll be well prepared to study for your next HubSpot Academy certification. Delivery. Enroll Contacts in Multiple Sequences. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. Problem is that Sequences is changing the subject lines in the template emails, so that all emails in a sequence is getting identical subject lines. Or – since the building blocks of a sequence are the individual templates – you would go to your text contact record and send the templates from. Note: a free HubSpot account is required to use this extension. So it would be ideal if Sequences could also be included in the Assets that can be tracked via a Campaign. This will occur if you selected. We need to see performance data on contact level in one list to see where we have further to do's. Email sequences can toast your domain reputation if you're not careful. As a potential workaround, create a list for each of your common sequences and when adding them, either based on active criteria or static list, include them. I assumed sequence emails would sync over as a sales email, but it doesn't. To learn more, and to see a full list of cookies we use, check out our Cookie Policy (baked goods not included). Informed with your. Buyers in this stage will: Visit your product pages, benefits or features pages, and “About Us” or area of expertise content. HubSpot Sequences is a marketing tool that will help you to create sequences of emails, social posts, and ads. The above answer is related to HubSpot reporting certification exam. In the Video type section, select HubSpot video. If you’re looking for some more tutorials and resources about using sequences, here are a few to get you started: HubSpot Academy: Sequences. We’ve collected some standout welcome message series examples that include confirmation messages, thank you emails, and offer templates to help you with your customer onboarding process from start. Hi! When a customer is un-enrolled from a sequence, but we see the need to keep them in the same sequence, I'd like a way to quickly re-enroll them. One of the articles showed "sharing" the sequence but that functionality appears to have changed. There are hardwired parameters of sequences (which can be found in this knowledgebase article), but beyond that the limit is your imagination, which can actually be quite daunting. The HubSpot Academy Super Admin Bootcamp can help experienced administrators learn the right steps for deployment, security, user permissions, and scale so that you can hit the ground running with everything you need. ActiveCampaign: Offers hundreds of integrations. Overview. In the dialog box, hover over the template you want to send and click Select. This article will talk about Sequences and. View a gif of sequences being paused. Hope this will helps you out. In addition to this, after enrolling the 423 contacts, the sender had nearly 1,300 emails stuck in the drafts in their email not sent, and all were a part of the sequence. I live in sequences! They have made my joblife 1000% easier and more consistent. Reply. Any individual salesperson can create their own templates, sequences or edit any existing template or sequence. Create your website page, drop down the “More” menu, and choose “Create A/B variant. You’ll then import your data with a practical exercise. 90% of our leads go through sequences. As a user, when viewing your sequence, it shows reply emails as "Re: Subject Line", however when the actual emails get sent, they appear as "Subject Line" only to the recipient. May 4, 2023 -. Tens of thousands of customers all over the world use our marketing, sales,. Choose the best sequence for the situation, tailor the email to your prospect, and enroll them in seconds. Learn from leading experts on the latest business trends. With HubSpot, you can create automated lead nurturing campaigns that make educating and nurturing your leads feel seamless. . Hi @johanwaldeck,. ) You'll be able to choose the delay of your task, and fill in the text body of the task -. ( the way that reBump does it in 1 click ideally ) the closest i got to this is this workflow: 1 - reply to my lead with a custom email ( present day ) 2 - click on Email > Sequences ( present day ) 3 - Select a Sequence and schedule it to run a. The sequences will always sent from the personal email address which is connected to that particular account. This blog post is part of our How to Use. You must be a registered user to add a. The sequence ID is the number that you'll see in the address bar of your browser when you navigate to a sequence (Menu > Automation > Sequences > Manage > click on sequence). Reply. That said, if you. You’ll see the same types of reporting as well. Includes the ability to trigger sequences via workflows. For the bounces, there are a. Sign up for a free demo and join the fun! Streamline processes, deliver personalized content, and automate your inbound strategy with HubSpot Academy’s Workflows in HubSpot lesson!Note to Hubspot: Being unable to attribute calls booked externally to a Hubspot sequence makes it appear that Hubspot sequences aren't doing their jobs, i. Website A/B Testing Examples. Adding a task and delaying it a couple of days is a bit of a workaround, but it isn't foolproof because once the task gets created, the sequence. As you can see it is complicated, please can you change the "Last Sequence Enrolled" propert. ; Classroom Training Schedule in-person training for a hands-on and. illness, weather. LinkedIn Sales Navigator is a social. Right now there is a events trigger available based on sequences but it would be great if we could refine that trigger further. It is now possible to bulk unenroll contacts from a sequence. Note: Please search for recent posts as HubSpot evolves to be the #1 CRM platform of choice world-wide. Navigate to settings -> General -> Email -> Connect personal inbox. I am looking to create contact reports and lists based off of the known sequences that contacts may have been a part of recently, or in the past. HubSpot is a customer platform with all the software, integrations, and resources you need to connect your marketing, sales, content management, and customer service. HubSpot Sales Hub. ; Classroom Training Schedule in-person training for a hands-on and. ; Last sequence enrolled: the unique ID of the last sequence that the contact was enrolled in. Each product in the platform is powerful on its own, but the real magic happens when you use them together. Conversions from these efforts currently can't be associated with campaigns even though its my marketing team managing the effort. Read more about our software on the product page. My team and I been using sequences a lot for the past months and I have made observations to improve the functionality of sequences. Aug. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Filtering Contacts by Sequence Enrollment Status. This was extremely time efficient and handy for those occassions when it made sense to not start someone over. HubSpot is a leading customer relationship management (CRM) platform for scaling companies. What's not possible is enrolling the same contact i. The task is automatically assigned to whoever sends the email, but if we have BDRs who send emails on behalf of the sales team and need the sales team to follow up, the agents have to reassign the tasks by hand. Learn how to identify prospects, personalize outreach, and create effective sales presentations with HubSpot Academy's Inbound Sales Certification course. 1. See pricing for HubSpot's sales software that helps you get deeper insights into prospects, automate the tasks you hate, and close more deals. Feb 14, 2023 2:40 PM. We want sales people to be able to send a quote, then enrol the person in the sequence immediately, wait X time and if there has been no. We use cookies to make HubSpot's community a better place. Explore all that HubSpot Academy has to offer from lessons and courses to a bootcamps and learning paths to learn everything you need to know about the most sought-after business skills. Hi there, This isn't possible. Academy Content Library A complete library of Academy’s free online video lessons and certification courses. The first email is a response to their enquiry. I assume most sales organizations are like us where the messages are important and there is a need for consistency. All of HubSpot’s marketing, sales, customer service, CMS, operations, and commerce software on one platform. Branch sequence depending upon task / call outcome There are ways to pull all of this some of this with several sequences, workflows, etc. glencornell. You set up the phone call as its own sequence and then tie it to a new sequence that starts with. The sequences need to be universal meaning you cannot "hard code" a sales rep name into the sequence. Know your ideal buyer profile and the persona you are targeting. Using sequences to automatically email a large number of cold leads would enable you to cause this damage at an accelerated rate. Academy Content Library A complete library of Academy’s free online video lessons and certification courses. 1. I use sequences a lot for cold outbound prospecting. You must be a registered user to add a comment. Have the contacts been enrolled into the sequence by yourself? Also, please note that o nce the contact's enrollment resumes, the sequence will start again. Thank you pages Watch training. Professional Growth. Academy Content Library A complete library of Academy’s free online video lessons and certification courses. Hi, all. We build workflows to automate responses for form-fills and other related activities, but it makes zero sense that we can't build a sequence without having a Sales Hub seat. 1) Please make the first Sequence step apply to the first Sequence Step. Yes, you can easily do this by connecting all the 3 personal inboxes to your HubSpot. The ability to pause and resume sequences is now live to all portals with access to sequences! You will be able to do this from the enrollment table of the specific sequence. 5,000 sequences per account, and up to 1,000 email sends/user/day. . Browse our awesome course library. I created a sequence and enrolled contacts. Currently I'd have to go through the enrollment process 50 times. I was recently made a super admin by my boss in order to deal with something totally unrelated (zoom integration, if you're curious) but now I've lost my ability to mass enroll contacts in a sequence and I can't access the permission sets in order to reactivate them. February 28, 2021 08:55 AM. 5,000 sequences per account, and up to 1,000 email sends/user/day. Academy Partners Nonprofits Ideas. Sometimes we get a call back from the prospect and do a discovery. Hover over the name of the sequence you want to edit and click Edit or click Create Sequence to create a new sequence. "I see this as a signficance weakness. The goal of this feature request is to get attachments added to emails that are apart of a sequence. HubSpot Product Team. HubSpot will thread the emails sent from the sequence. Ticket and deal pipeline and stages. The sequences tool is only available for Sales Hub. Seems like a wasted field in a summary Page. " You would create these with HubSpot's tracking URL builder or Google's campaign URL builder and then replace the existing URLs in your sequences. IBallard. Hi @SMcCarron,. Thanks for your patience while we put the pieces back together. There are two use cases here. Let me know . Just started using Hubspot Sequences so still on a learning curve. a month ago.